Privacy policy

Last updated: November 3, 2026

Rose Englander uses Shopify to operate this online store. This policy explains how personal information is handled when you visit, order, or contact us.

Information we collect

Depending on your interaction with the store, we receive your name, email, phone number, billing and delivery addresses, order and return details, and messages you send us. Payment information is submitted to our payment processor, ONERWAY (Direct), for authorization and processing. Shopify may also collect device, browser, IP address, cookie and site usage information automatically. We may receive transaction or delivery updates from service providers.

How information is used

Information is used to operate the store, process payments and orders, arrange delivery, handle returns and exchanges, answer inquiries, prevent fraud, maintain security, and meet legal obligations. We may send service messages about an order or inquiry. We do not currently send marketing emails or texts.

Service providers and disclosure

We share information as needed with Shopify for hosting and store services, ONERWAY (Direct) for payment processing, and UPS for delivery. These providers process information to provide their services and may have their own privacy notices. We may also disclose information when required by law or to protect legal rights. We do not use third-party advertising or analytics tools outside Shopify, or provide customer information to other third parties for marketing.

Shopify may process information for its own purposes as described in its Consumer Privacy Policy. For Shopify-related requests, visit the Shopify Privacy Portal.

Cookies and choices

Shopify uses cookies and similar technologies to operate and help improve the store. You can manage cookies through your browser and any privacy controls presented on the site. Blocking necessary cookies may affect checkout or other functions. Learn more in Shopify’s Cookie Policy.

Retention and security

We retain information for as long as needed to fulfill orders, provide support, maintain records, meet legal obligations and resolve disputes. The period depends on the type of information and purpose. No method of transmission or storage is completely secure; please do not send full payment card details by email.

Your privacy rights

Depending on where you live and subject to applicable law, you may request access to, correction or deletion of personal information, a copy of it, or exercise other rights such as opting out of certain uses. Contact us using the details below. We may need to verify your identity and may apply lawful exceptions. You may be able to appeal a decision or contact a relevant authority, where applicable. We will not discriminate against you for exercising applicable rights.

Children and transfers

The store is not intended for children. If you believe a child has provided personal information, contact us so we can review the request. Shopify and other providers may process information in countries other than your own, subject to applicable safeguards.

Updates and contact

We may update this policy as practices or legal requirements change and will post the revised version here. For privacy questions or requests, contact Rose Englander, 1218 Avenue J, Brooklyn, NY 11230; email info@roseenglandermenswear.com or call +1 718-258-6800. We aim to reply to general inquiries within 24–48 hours; privacy requests will be handled within applicable legal timeframes.